20 Years of Hospitality Industry experience
With a range experiences from Hotels Private members clubs restaurants to coffee shop. Event management. Knowledge of the best suppliers systems and products that will work for your business needs.
Solution Based
Consultancy sometimes is over complicated. I want to simplifly this. With creative and results driven, that is logical and solution based to help your business succeed.
Detail-oriented
In a time where competition is so high and people are being more selective where and how they spend on Hospitality. The small details really matter.
About us
With 20+ years honing my expertise, having worked across the Cotswold’s, Devon, and London. In luxury hotels, restaurants , pubs and many other aspects of the hospitality industry.
A few things we’re great at
Fun, Logical, Solution based, new consultancy to help business improvement.
Customer service Specialists
Having trouble managing your team? Let Hospitality Sidekick help you overcome obstacles and improve customer service and customer reviews.
Creative and natural problem solvers
Elevate your business with our consultancy services. Our expert team customises strategies for success in a dynamic market. Hospitality Sidekick will be your partner on your journey.
Detail driven
At Hospitality Sidekick, we excel at paying attention to the details that really matter. Our keen eye for the smaller aspects of operations allows us to catch and rectify mistakes often overlooked in the pursuit of broader goals and standards.
“Why is customer service standards in all industries so poor?” (Hospitality Sidekick)
We have some of the answers to this. Implementing quick and strategic changes to get instant results.
“Proactive not reactive”
Businesses that follow the curve are always behind.
Packages
We have a range of different packages that will work perfectly for you and your business needs.
Starter – £4500
New Business Package
Support through and starting a new business or project
Licensing
New SOP’s
Health and Safety overview
Recruitment guidance
Budgets Review the offering
“Help saving time and money at the most exciting and stressful time. Having been and seen the good and bad in this process many times“
6 week contract includes 20 hours per week
Main – £3000
Support with enhancing what you have.
F&B development
Gross profit improvement cost-saving analysis, slippage
Control measures
Data analysis report building Stock management learn to reduce your stock holding without affecting your offering. Accommodation offering review
“Fine tune your operation to get the rewards of your hard work some many businesses are letting money walk out the door”
6 week contract includes 20 hours per week
Dessert – £750
1/2 Consultancy Package Want to some support integrating improvement over a period of time maybe this is the package for you.
Do you want support on strategy accommodation pricing
“Want some help on a smaller project or analysis or finding businesss improvement”
4 week contract includes 1 meeting a week up to a 3 hours face to face time
Snack
Want us to analyse the offering? Mystery stay? Dine or make a booking. Review how your business is working?
Rate to be discussed “want a taste of the value we can bring to your business”
One off project
Day Rate – £350
Our team at Hospitality Sidekick offers a special daily rate of £350 to assist with any tasks that will advance your business. No matter what the project or guidance you require, we are here to help you succeed. Take advantage of our expertise and see your business grow and thrive with our support.
Not sure how much time and support you need lets start
Retainer
If you want continued support and reassurance. We are at the end of the phone to curate something that works best for you.
Rate to be discussed “want a taste of the value we can bring to your business”
Want continued support now into the future
Our Projects
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Client List
Testimonials
Lots Coming soon!
Contact us
Are you looking to start a new business in the hospitality industry? Look no further than Hospitality Sidekick. Our team of experts offers a range of services to help you set up your business for success. From insightful assessments to effective strategies, we offer dependable support to maximise your profits and cultivate an exceptional staff. Trust us to be your sidekick in your entrepreneurial endeavours. Contact us today for more information and start your journey towards success.